Hybrid Business Development Manager

at BSI

• Job title: Business Development Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SFDC
• Location requirements: Hybrid, Paris, France

About the role

• Business Development Manager responsible for achieving sales targets and managing key accounts for BSI. Requires strong experience in sales, account management, and business development in France.

Responsibilities

• Achieve personal sales targets in line with the set budget for both Certification and Training sales.
• Manage key account relationships.
• Maintain personal Salesforce.com records.
• Plan, develop, establish and maintain a database of market information and trends to support strategic decision-making.
• Identify, develop and recommend new business initiatives to drive local growth for BSI.
• Plan, develop, establish and maintain a database of competitor information to keep the business informed of competitor activity.
• Plan, develop, establish and maintain a database of top clients and develop and maintain a customer-care programme for key accounts.
• Maintain and grow existing business within a defined geographic territory.
• Achieve personal targets for the assigned territory.
• Maintain personal Salesforce and Point Global records.
• Manage diary and appointments.
• Expand the existing customer base.
• Support marketing campaigns under the direction of the Marketing Executive and the General Manager, System Certification.
• Develop programmes to protect the customer base from competitive activity.
• Develop joint-selling and revenue development opportunities with designated BDEs.
• Manage assigned customer satisfaction issues.
• Address potential customer attrition with the appropriate stakeholders.
• Identify, pursue and close BSI in-house training and certification opportunities.
• New business development in agreement with the Head of Sales, South Europe and META: a) target new accounts where BSI has little or no prior interaction and convert them to clients that value premium auditing and training across multiple topics; b) ensure all territorial opportunities for in-house training and certification are identified and developed; c) identify clients’ training needs and provide appropriate solutions; d) identify and secure non-user accounts with potential.
• Meet agreed standards with line management for face-to-face client contact time.
• Produce and submit all weekly and monthly reports, expense claims, etc., within agreed timescales.
• Follow documented procedures for preparing and presenting quotations.
• Ensure account documentation is maintained with the required information.
• Contribute positively to the department’s performance development.
• Adhere strictly to BSI Group Ethics, Impartiality and Information Security policies.

Requirements

• Native French speaker with a strong command of English.
• 7–15 years of sales experience.
• Broad commercial experience and strong business acumen.
• Proven track record of C-suite engagement and sales.
• Solid account management experience.
• Ability to self-manage while working within a geographically dispersed, multifunctional and multicultural team.
• Experience in the TIC industry, Information Security, Consulting or Management System Certification is preferable.
• Training sales experience is a plus.
• University degree or equivalent education.

Benefits

• Hybrid working arrangements.
• Professional development opportunities.