IT Support Specialist at DATAGROUP assisting French - speaking clients with technical issues and e - forms. Engaging in ticket documentation and managing inquiries in the service portal.
About the role
- IT Manager at BroadStreet Publishing overseeing IT infrastructure and building Power BI dashboards. Seeking technical leadership and business intelligence expertise in a hybrid role based in Minnesota.
Responsibilities
- BroadStreet Publishing is seeking a full-time ambitious IT Manager who brings both technical leadership and business intelligence expertise.
- This role blends strategic oversight of IT infrastructure and systems with hands-on development of impactful data dashboards.
- We are looking for someone who thrives at the intersection of technology operations, data visualization, and business enablement – particularly with Power BI, Microsoft 365, and Dynamics 365 Business Central.
- Occasional travel to our warehouse in Racine, WI.
- The position is located in Savage, MN and is hybrid. This is not a fully remote position.
Requirements
- Business Intelligence & Reporting
- Design, build, and maintain Power BI dashboards and reports for leadership, finance, operations, and distribution teams.
- Integrate data sources including Microsoft Dynamics 365 Business Central, Insight Works, and third-party systems using DAX, SǪL, or Power Ǫuery.
- Partner with executive leadership to translate business goals into actionable KPIs and dashboards.
- Manage ETL processes, ensuring clean, accurate, and timely reporting data.
- IT Systems & Infrastructure
- Lead administration and support of the Microsoft 365 Suite, including:
- Exchange Online
- SharePoint & Teams
- Microsoft Office Apps
- User licensing and permissions via Azure AD
- Manage access, configuration, and security across ERP (Business Central) and CRM systems.
- Provide support for mobile devices, laptops, printers, and other hardware; manage device lifecycle and configurations.
- Oversee basic network infrastructure, security protocols, and backup/recovery systems.
- Collaboration & Vendor Management
- Serve as the internal lead coordinating with external vendors and implementation partners
- Collaborate cross-functionally to optimize workflows in pick/pack distribution, order processing, and publishing operations.
- Champion workflow automation and digital efficiency using tools like Power Automate or similar.
- Required Education & Experience
- Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field; equivalent experience will be considered.
- 5+ years of experience in an IT manager, systems admin, or BI specialist role.
- Demonstrated experience building reports and dashboards using Power BI, integrating data from ERP and operational systems.
- Hands-on experience with:
- Microsoft 365 administration
- Dynamics 365 Business Central
- Power BI, DAX, and SǪL
- Insight Works modules (e.g., WMS and pick/pack logistics)
- Experience managing IT needs for small to mid-sized organizations, ideally with distribution or publishing elements.
- Preferred Skills & Competencies
- Strong knowledge of Power BI data modeling and best practices of visualization.
- Proficient in Azure Active Directory, Microsoft Defender, and conditional access policies.
- Experience with Power Automate and other low-code/no-code tools.
- Ability to implement ETL workflows, troubleshoot data accuracy issues, and support ad hoc reporting needs.
- Working knowledge of EDI workflows, device management (e.g., Intune), and basic networking.
- Excellent documentation, communication, and end-user training skills.
- High degree of self-direction, able to balance tactical execution with long-term IT strategy.
Benefits
- Hybrid work schedule
- PTO (prorated from start date): 80 hours per calendar year of which 40 hours can roll forward.
- Sick time (prorated from start date): 24 hours per calendar year that roll forward.
- Ten paid company holidays per year
- 401K with company match
- Health Insurance – Multiple Options to choose from
- Health Savings Account or Flexible Spending Account
- Dental and Vision Plan
- Casual work environment
- Direct deposit – paid on the 7th of the month for the previous month
- Employee Discount of 65%
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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