ME
MeltwaterCollections Analyst
Collections Analyst managing and enhancing accounts receivable processes at Meltwater. Collaborating with teams to ensure prompt collection of debts and minimize losses while supporting customer relationships.
About the role
- Oversee a team of 5-6 Account Specialists responsible for the monitoring and collecting of accounts receivable balances for one or more of the Company’s regions
- Conduct monthly collection meetings with Regional Presidents to address delinquent accounts and tenant issues
- Review and monitor delinquent accounts, assist Account Specialists with resolution
- Proactively identify and resolve tenant disputes
- Recommend courses of action for delinquent tenants, including the need for reserves, litigation or other collections actions
- Oversee preparation and timely issuance of delinquency letters, default notices, and tenant fees
- Collaborate with legal counsel on litigation, bankruptcies, and payment plans
- Monitor compliance with Collection Department policies and procedures
- Supports overall Company culture of developing productive teams through leadership, training, developmental experiences, collaboration, feedback, and mentoring
- Responsible for staff training, appraisals, goal setting and issue resolution
- Other ad hoc requests from management as required
Requirements
- Minimum 2 years prior collections management experience, commercial real estate preferred
- Knowledge of Fair Debt Collection Act, state/federal collection laws, and collections methodology
- Proficiency in interpreting financial reports, lease documents, and regulations
- Proficient in MS Word, Excel, PowerPoint, and Outlook; JD Edwards experience is a plus
- Strong analytical, communication, and organizational skills
- Assertiveness and problem-solving skills to resolve issues effectively
- Self-starter with the ability to multi-task and prioritize competing requests
- Professional demeanor in all customer interactions
- Attention to detail and ability to handle sensitive, confidential information
Benefits
- Brixmor offers a hybrid work schedule (first three days of the week in the office, the balance remote optional)
- very competitive pay commensurate with background and responsibilities
- plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
- EOE (Brixmor is an Equal Opportunity Employer)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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