Ecommerce Operations Specialist managing product presentation and promotions across digital channels for cannabis brands. Focused on optimizing conversion rates, customer experience, and collaboration with various teams.
About the role
- Ecommerce Trading Manager responsible for global online performance and digital trading strategy at Bremont. Collaborating across functions to optimise performance and brand consistency.
Responsibilities
- Own global DTC e-commerce revenue performance and KPIs.
- Define and execute the online trading calendar aligned with product launches and campaigns.
- Optimise conversion rate, average order value, product merchandising, and on-site performance.
- Provide weekly and monthly performance reporting to the CCO with actionable insights.
- Partner with Digital Marketing to align traffic-driving initiatives with commercial priorities.
- Support Area Managers and Wholesale marketing team in improving the online performance of authorised e-partners.
- Collaborate with partners on digital activation initiatives in alignment with the global trading calendar.
- Partner with Retail to develop and optimise an omnichannel clienteling strategy.
Requirements
- Significant experience in e-commerce, digital trading, or online commercial roles.
- Experience in luxury, premium, watch, jewellery, or high-end consumer goods preferred.
- Strong analytical skills with strong expertise with Google Analytics working closely with Marketing to analyse traffic, funnel performance, attribution modelling, and conversion optimisation.
- Experience developing omnichannel strategies (e.g., BOPIS, clienteling integration, cross-channel inventory visibility).
- Ability to extract insights from data and translate them into clear commercial action plans.
- Experience with e-commerce platforms (Shopify desirable)
- Familiarity with reporting dashboards and performance tracking tools (e.g., Looker Studio, Power BI or similar).
- Experience collaborating cross-functionally between Commercial & Marketing teams.
- Understanding of wholesale distribution and partner ecosystems is a plus.
Benefits
- Generous Holiday Entitlement – 25 days holiday plus bank holidays, and 3 days paid time off in December for HQ Shutdown!
- Life Assurance – Peace of mind with life cover at 3x your annual salary
- Family-Friendly Benefits – Enhanced Maternity and Paternity Leave to support you and your growing family.
- Celebrate Your Milestones – We recognise loyalty with outstanding length of service awards – including the chance to receive one of the iconic Bremont timepieces we’re so proud to create.
- Career Growth – Access tailored training programmes and clear development pathways to help you thrive.
- Exclusive Discounts – Significant permanent employee discounts on Bremont Watches, along with special 'Friends & Family' sales.
- Wellbeing Support – From confidential counselling to 24/7 financial and legal advice, we care about your mental, emotional, and financial wellbeing.
- Social Culture – From summer parties to seasonal gatherings, we host regular social events that bring everyone together.
- Give Back – We're proud to support team members who want to volunteer for good causes, with flexibility for approved time off.
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