E - commerce & Customer Experience Specialist at Nordic Knots, providing personalized advice on interior design. Overseeing e - commerce operations and ensuring excellent customer experiences in Berlin.
About the role
- eCommerce Innovation Manager focusing on modernizing trial experiences to improve conversion and scalability for Autodesk. Collaborating closely with Product, Engineering, Design, and Marketing teams.
Responsibilities
- Modernize trial experiences for next‑generation offerings by evolving access models, usage limits, feature gating, and upgrade triggers
- Partner with Product and Engineering to transform legacy trials into scalable, eCommerce‑ready, and experimentation‑friendly experiences
- Own execution for defined stages of the trial funnel, including activation, engagement, and conversion
- Share clear insights, learnings, and recommendations with stakeholders and leaders
Requirements
- Bachelor’s degree in Business, Analytics, Economics, Engineering, or equivalent practical experience
- 7+ years of experience in eCommerce, growth, monetization, product operations, or lifecycle roles within SaaS or subscription businesses
- Hands‑on experience supporting trial, conversion, or free‑to‑paid initiatives in self‑serve or product‑led environments
- Strong analytical skills with experience using product or marketing analytics tools; comfort leveraging AI‑driven insights
Benefits
- Health and financial benefits
- Time away and everyday wellness
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