Hybrid Ecommerce Trading Assistant

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About the role

  • Ecommerce Trading Assistant ensuring optimal product visibility and promotional execution for Moonpig's online platform. Collaborating with various teams to enhance customer shopping experience.

Responsibilities

  • Maintain and update the trading calendar, ensuring activity is clearly planned and communicated across teams
  • Support end-to-end setup of promotions, including briefing, site builds, QA checks and go-live execution
  • Work closely with Buying teams to coordinate and launch new products in line with trading priorities
  • Manage onsite content linked to promotional T&Cs, Experiences and Plus landing pages, keeping all information accurate and up to date
  • Own the content strategy for Experiences and Plus landing pages, optimising for engagement and performance
  • Produce weekly content performance reports and support insight generation on promotional results
  • Partner with Marketing to ensure email campaigns are accurate, links work correctly, and the journey from email to site is seamless
  • Collaborate with Buying, Marketing and Content teams to ensure campaigns are executed onsite in a timely and accurate way
  • Monitor competitor activity and highlight opportunities to enhance the onsite customer experience
  • Support the Ecommerce Trading Manager in tracking sales performance and key business KPIs

Requirements

  • Experience or strong interest in ecommerce, retail or digital marketing
  • Strong analytical mindset with confidence working with numbers and data
  • Excellent organisation skills and high attention to detail
  • Clear and confident written and verbal communication skills
  • Solid IT capability, including Excel; familiarity with Google Analytics is a bonus
  • Ability to prioritise effectively in a fast-paced environment
  • Proactive, curious and eager to learn
  • Collaborative approach, with the ability to build positive working relationships across teams

Benefits

  • 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
  • 💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
  • 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
  • 📈 Career Growth: Learning allowances, coaching & development programs.

Job title

Ecommerce Trading Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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