Hybrid Digital Account Manager

Posted 2 hours ago

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About the role

  • Digital Account Manager working with clients to implement and analyze online marketing campaigns. Fostering client relationships in a hybrid setting to drive business growth.

Responsibilities

  • Working directly with clients to plan, forecast and implement online campaigns
  • Regular reporting and presenting of campaign performance across multiple channels (e.g., PPC, SEO, Display & Social Media).
  • Analyse campaign results and related data to identify opportunities.
  • Work directly with the delivery teams to plan and deliver campaigns.
  • Support and lead (where necessary) the delivery teams with performance forecasting.
  • Lead in the management of day-to-day communications with the client.
  • Ensure roadmaps are kept up to date and shared regularly with the client.
  • Maintain a thorough understanding of your clients’ sector and market trends.
  • Identifying the clients’ need for other services and up/cross-sell relevant.
  • Maintaining the agency’s high client retention rate by developing and fostering long lasting client relationships.
  • Manage monthly client billing, liaising with finance to ensure accuracy.
  • Contribute to new business pitches, working with Account Director and delivery teams

Requirements

  • Min 2 years’ experience in online marketing channels, particularly Paid Media & SEO.
  • Highly motivated, undaunted by rewarding hard work and passionate about digital.
  • Good knowledge of analytics.
  • Proficient in Microsoft Office, particularly Excel and PowerPoint.
  • Excellent persuasive written skills and a keen eye for detail.
  • Impeccable project management skills.
  • Able to work to deadlines and prioritise and manage time across multiple workstreams.
  • Excellent interpersonal and communication skills.
  • Experience of proactively identifying new business opportunities, problem solving and creative thinking.
  • Confident at developing new relationships.

Benefits

  • Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
  • Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
  • Income protection: We know it feels good to be covered, just in case.
  • Calm Subscription: Now more than ever, it’s important to mind your mind!
  • 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
  • Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
  • Birthdays off: One extra day to celebrate your big day
  • Summer hours: Between June and Aug we finish at 15.00 every Friday.
  • Online coaching and mental health support: Unlimited via OpenUp
  • Remote Working: Work abroad for up to one month a year.
  • Performance & Salary: Reviewed twice a year for everyone.

Job title

Digital Account Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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