Key Account Manager managing physical music distribution through retail and e - commerce channels. Driving revenue growth and strategic sales initiatives in a hybrid work environment.
About the role
- Digital Account Manager working with clients to implement and analyze online marketing campaigns. Fostering client relationships in a hybrid setting to drive business growth.
Responsibilities
- Working directly with clients to plan, forecast and implement online campaigns
- Regular reporting and presenting of campaign performance across multiple channels (e.g., PPC, SEO, Display & Social Media).
- Analyse campaign results and related data to identify opportunities.
- Work directly with the delivery teams to plan and deliver campaigns.
- Support and lead (where necessary) the delivery teams with performance forecasting.
- Lead in the management of day-to-day communications with the client.
- Ensure roadmaps are kept up to date and shared regularly with the client.
- Maintain a thorough understanding of your clients’ sector and market trends.
- Identifying the clients’ need for other services and up/cross-sell relevant.
- Maintaining the agency’s high client retention rate by developing and fostering long lasting client relationships.
- Manage monthly client billing, liaising with finance to ensure accuracy.
- Contribute to new business pitches, working with Account Director and delivery teams
Requirements
- Min 2 years’ experience in online marketing channels, particularly Paid Media & SEO.
- Highly motivated, undaunted by rewarding hard work and passionate about digital.
- Good knowledge of analytics.
- Proficient in Microsoft Office, particularly Excel and PowerPoint.
- Excellent persuasive written skills and a keen eye for detail.
- Impeccable project management skills.
- Able to work to deadlines and prioritise and manage time across multiple workstreams.
- Excellent interpersonal and communication skills.
- Experience of proactively identifying new business opportunities, problem solving and creative thinking.
- Confident at developing new relationships.
Benefits
- Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
- Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
- Income protection: We know it feels good to be covered, just in case.
- Calm Subscription: Now more than ever, it’s important to mind your mind!
- 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
- Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
- Birthdays off: One extra day to celebrate your big day
- Summer hours: Between June and Aug we finish at 15.00 every Friday.
- Online coaching and mental health support: Unlimited via OpenUp
- Remote Working: Work abroad for up to one month a year.
- Performance & Salary: Reviewed twice a year for everyone.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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