Network Operations Manager overseeing the reliability and security of network infrastructure for Genworth. Leading a team to implement modern network security practices and manage incident responses.
About the role
- Apoio da coordenação e assistentes em operações de redes. Realizando atendimento e análise de dados com foco em desenvolvimento da equipe.
Responsibilities
- Provide remote customer service to internal and external customers via phone, email, and other communication channels;
- Perform data analysis;
- Act as a knowledge multiplier by assisting in the training and development of the team and departmental activities;
- Conduct monitoring of chat and phone interactions;
- Monitor and oversee the department's operations queues.
Requirements
- High school diploma;
- Minimum of 6 months' experience as a CAR ADM assistant;
- No disciplinary measures received in the last 6 months;
- Proficiency in computer use and Google Workspace tools, especially Excel.
Benefits
- People with disabilities and/or rehabilitated professionals — your talent is valuable to us!
- Growth-oriented environment: interpersonal relationships are valued.
- Semiannual profit-sharing (Participation in Profits and Results).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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