Configure dashboards, alerts, and metrics using tools such as Grafana, Datadog, Prometheus, and Loki;
Map monitoring gaps and identify opportunities for improvement;
Communicate directly with technical teams to follow up on alerts and incidents;
Maintain and evolve monitoring systems, ensuring predictability and reliability of operations;
Support standardization and automation of observability processes.
Requirements
Bachelor's degree in Computer Science, Computer Engineering, Systems Analysis, or a related field.
Detail-oriented, communicative, and organized
Ability to understand technical scenarios and clearly drive required actions
Proactive in identifying failures and proposing solutions
Comfortable working in a team and interacting with various technical areas
Desire to learn and grow in critical, high-availability environments
Previous experience with observability tools (Grafana, Datadog, Prometheus, Loki)
Knowledge of alert automation and integration of monitoring systems
Experience in high-availability environments or iGaming
Familiarity with security, infrastructure, and cloud
Postgraduate degree or advanced certifications in Cloud, SRE/DevOps, Observability, Software Architecture, or Reliability Engineering are relevant differentiators.
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