AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Be the face of Castrol! Drive growth.
- Ensure in-year financial targets are met, along with broader business and channel strategic targets.
- Lead and empower a team across a diverse customer portfolio, building capability and a strong culture consistent with the BP values and behaviours.
- Build and nurture customer relationships to support long term rapport and alignment in growth.
- Responsible for the channel P&Ls.
- Identify top-line opportunities whilst handling costs and investment in line with plan.
- Manage and develop a team of Key Account Managers coupled with sales Managers, driving in year growth, deployment of plan while building culture and capabilities.
- Develop key account plans, aligned to the channel strategy and ensure as a team and business they are delivered with excellence.
- Harness a strong multi-function Key Account relationship, supporting joint business plans, quarterly business reviews and an honest and transparent working relationship.
- Take ownership of tenders, QBRs, ATNs, FMs and Category reviews, ensuring strong financial insights and decisions.
- Play an active role in the XLT (extended leadership team), being the conduit between in market activities and delivery of the strategy.
- Collaborate across multi-functions, building alignment on growth and support for in year deliveries.
- Drive continuous improvement along with ongoing adjustments to plan, to best align with the ever-changing market, customer and business needs.
Requirements
- University degree in business or equivalent related field
- MBA or equivalent post graduate degree desirable
- 10 years of experience in Sales and Marketing in B2C and/or B2B
- Experience and displayed strong leadership across high-performance teams with mentor skills
- Experience in running large customers (Key account Management) and customer portfolios
- Strong commercial and financial capabilities
- Strong interpersonal, communication and networking skills, both inside and outside the business.
Benefits
- Up to 25% travel requirement
- Relocation Assistance: This role is not eligible for relocation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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