Consumer Lending Sales Specialist providing exceptional sales and customer service. Focus on achieving sales goals while educating consumers about financial products at Purpose Financial.
Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
Deliver exceptional customer experience while managing growing consumer loan portfolio
Present tailored financial solutions aligned with customer goals and needs
Build and maintain strong customer relationships throughout the loan lifecycle
Educate customers on loan terms, conditions, and product features
Support branch financial objectives and performance metrics
Ensure accurate cash controls and security procedures
Conduct and document collection activities
Foster a positive team environment while supporting colleagues to enhance customer experience
Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork
Requirements
High School Diploma or equivalent required; some college preferred.
Sales and/or customer service experience required, or equivalent experience.
One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.
Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information;.
Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees;.
Must be able to use computer programs required to process customer transactions.
Must have a valid driver's license and access to insured, reliable transportation.
Benefits
Competitive Wages
Health/Life Benefits
Health Savings Account plus Employer Seed
401(k) Savings Plan with Company Match
Paid Parental Leave
Company Paid Holidays
Paid Time Off including Volunteer Time
Tuition Reimbursement
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program
Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks
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