Onsite Bilingual Consumer Lending Sales Specialist

Posted 2 weeks ago

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About the role

  • Consumer Lending Sales Specialist providing exceptional sales and customer service. Focus on achieving sales goals while educating consumers about financial products at Purpose Financial.

Responsibilities

  • Customer Service, Sales, Marketing & Customer Acquisition
  • Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
  • Deliver exceptional customer experience while managing growing consumer loan portfolio
  • Present tailored financial solutions aligned with customer goals and needs
  • Build and maintain strong customer relationships throughout the loan lifecycle
  • Educate customers on loan terms, conditions, and product features
  • Support branch financial objectives and performance metrics
  • Ensure accurate cash controls and security procedures
  • Conduct and document collection activities
  • Foster a positive team environment while supporting colleagues to enhance customer experience
  • Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork

Requirements

  • High School Diploma or equivalent required; some college preferred.
  • Sales and/or customer service experience required, or equivalent experience.
  • One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.
  • Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information;.
  • Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees;.
  • Must be able to use computer programs required to process customer transactions.
  • Must have a valid driver's license and access to insured, reliable transportation.

Benefits

  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

Job title

Bilingual Consumer Lending Sales Specialist

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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