Scrum Master supporting Agile teams delivering digital commerce solutions at Boeing. Enabling high-performing teams in a scaled Agile environment to achieve customer-focused results.
Responsibilities
Serve as Scrum Master for one or more cross-functional Agile teams focused on digital commerce products (e.g., e‑commerce platforms, checkout, payment integrations, personalization, CMS, or marketplaces)
Coach teams in Agile and Lean principles, Scrum practices, and SAFe ceremonies (PI planning, System Demo, Inspect & Adapt)
Remove impediments and resolve team-level and organizational dependencies to maintain predictable delivery
Collaborate with Product Owners, Product Managers, Release Train Engineers, architects, and engineering leads to align priorities and refine the backlog
Track and communicate team metrics (velocity, predictability, flow, cycle time) to drive continuous improvement
Foster a culture of psychological safety, continuous learning, and experimentation, coach teams on technical and DevOps best practices where applicable
Support cross-team coordination and integration work across the ART (Agile Release Train) or portfolio
Ensure quality and delivery of commerce features by working with QA, UX, security, and operations teams throughout the delivery lifecycle
Contribute to Agile transformation efforts, training, and community-of-practice activities
Requirements
3+ years’ experience as a Scrum Master (or related Agile role) in software delivery
SAFe experience: participating in and facilitating PI planning, ART ceremonies, and SAFe practices
Experience working in the digital commerce space (e‑commerce platforms, payment systems, order management, personalization, or related domains)
Experience in facilitation, communication, and stakeholder management skills across technical and non-technical audiences
Experience with Agile tooling (e.g., Jira, Azure DevOps, Rally) and metrics/reporting
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field, or equivalent professional experience
SAFe Scrum Master (SSM) or SAFe Practitioner (SPC) certification, or Certified ScrumMaster (CSM)/Professional Scrum Master (PSM)
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