Hybrid Agile Delivery Manager

Posted 7 hours ago

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About the role

  • Agile Delivery Manager leading cross-functional delivery teams for Ticketek Entertainment Group. Driving execution, alignment, and high team performance in delivering live entertainment initiatives.

Responsibilities

  • Partner with Product Managers to translate customer insights and business strategy into achievable, outcome-focused release schedules and delivery plans.
  • Own the delivery process from project inception to production deployment, facilitating core agile ceremonies (daily syncs, planning, reviews, and retrospectives) to maintain alignment, flow, and accountability.
  • Proactively identify and dismantle technical or organizational risks to maintain momentum, clear the path for the team, and ensure high-quality deployments.
  • Act as the primary liaison for internal stakeholders (including Technology, Product, and Marketing), providing transparency on progress, dependencies, and risk posture through structured reporting.
  • Monitor delivery KPIs like velocity, throughput, and lead time to identify trends and implement adaptive process refinements.
  • Lead through influence rather than command to foster psychological safety, autonomy, and a bias for action across the delivery function.
  • Champion appropriate agile frameworks (Scrum, Kanban) and drive the adoption of collaborative tools like Jira and Confluence to enable speed and scalability.

Requirements

  • Deep understanding of agile frameworks and a proven ability to lead cross-functional teams through iterative processes.
  • Expert communication and facilitation skills, capable of bridging the gap between technical teams and business stakeholders to translate progress into tangible outcomes.
  • Demonstrated experience in release coordination, including the management of complex deployment schedules and regional approval workflows.
  • Strong analytical and problem-solving skills, with the ability to interpret delivery metrics (such as velocity and lead time) to guide team growth and continuous improvement.
  • Proficiency in delivery governance, specifically in drafting and verifying technical documentation and deployment operating plans.
  • Skilled at influencing without authority, building consensus across diverse teams to align on shared delivery goals.
  • Adaptable and composed under pressure, comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

Benefits

  • Complimentary event tickets
  • Birthday and volunteering leave
  • Wellbeing discounts & flu vaccinations
  • Paid parental leave & free employee support (EAP)
  • Global rewards and recognition
  • Learning, development & career pathways
  • A diverse, inclusive, and passionate team

Job title

Agile Delivery Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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