HE
HealthfirstDirector, Performance Improvement
Director of Performance Improvement responsible for PI initiatives and team leadership at Healthfirst. Collaborating with operations to enhance business processes and productivity measures.
About the role
- Provides strategic direction for clinical supply chain planning activities for assigned programs in the R&D Portfolio.
- Serve as primary Clinical Supply Services point of contact on Development and Project Teams.
- Lead Clinical Supply Matrix Teams to develop integrated cross functional strategy and implementation plans to ensure a continuous supply of investigational product as outlined by Project Team strategies and objectives.
- Responsible for alignment of functional execution plans with approved supply strategies.
- Primary interface with governing bodies and responsible for communicating and implementing governance body decisions.
- Ensure alignment between the project strategy and tactical execution of the supply plans.
- Assure coherence between the global supply strategy, Project Team objectives and Clinical Supply Chain management objectives.
- Provide overall project leadership to the Clinical Supply Matrix Teams: articulates a clear, compelling vision and direction for the team, linking it to the BMS mission.
- Clarifies team member roles and responsibilities, sets clear expectations holding team members accountable for meeting commitments and timelines.
- Creates a supportive environment of open communication and actively engages and listens to other viewpoints.
- Identifies and manages conflict resolution quickly and constructively.
- Establishes a clear framework for decision making so that team members are empowered and informed about the types of decisions made at the team level and at the governance/executive level.
- Manage and maintain study supply budgets, including IP and comparators, to align with study timelines and deliverables, with the support of functional partners, ensuring appropriate and timely resource allocation to achieve project goals.
- Escalate issues in a timely fashion.
Requirements
- Bachelor’s degree in Pharmacy, Supply Chain Management, Business or Pharmaceutical Sciences
- 10+ years clinical supply chain or related operational planning/leadership experience.
- Experience in multiple functional areas (clinical, regulatory, quality, product development) demonstrating a broad understanding of pharmaceutical development.
- Expert knowledge of all phases of drug development, of the functions and processes relevant to drug development, and project management principles applicable to the biopharmaceutical environment.
- Extensive planning and execution of investigational materials supply strategies.
- Demonstrated strategic and leadership skills.
- Expert knowledge of PM best practices.
- PMI PMP certification preferred.
- Proven ability to effectively develop, communicate, and gain support for execution plans with a wide range of stakeholders.
- Result oriented individual to execute strategy and meet objectives.
- Experience managing change in a dynamic, complex matrix environment.
- Strong background in cGxPs and ICH requirements.
- Excellent cross-functional negotiating skills.
- Coaches team members.
- Influences key stakeholders outside of the team.
Benefits
- Medical, pharmacy, dental and vision care.
- Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
- Financial well-being resources and a 401(K).
- Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
- Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
- Parental, caregiver, bereavement, and military leave.
- Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
- Other perks like tuition reimbursement and a recognition program.
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