Administrator Managed Services responsible for managing and supporting client IT services at Bluvit GmbH. Engaging in server management, user support, and IT security measures.
Responsibilities
System administration
Operation, maintenance and further development of the server landscape (Windows / Linux, depending on the environment)
Management of user accounts, groups and permissions (e.g. Active Directory, Azure AD)
Installation, configuration and maintenance of server and client operating systems
Administration of virtualization environments (e.g. VMware, Hyper-V, Proxmox)
Monitoring of systems, services and networks as well as fault analysis and remediation
Performing updates, patches and upgrades (OS, applications, firmware)
Management of storage and backup solutions (e.g. Veeam, Backup Exec, NAS/SAN)
1st- and 2nd-level support for internal users and customers (remote and on-site)
Receiving, analyzing and processing tickets (incident & request management)
Structured troubleshooting of hardware, software and network issues
Support for rollouts, migrations and hardware renewals
Training and support for users on standard tools and systems
Implementation of basic IT security measures (e.g. patch management, system hardening, permission concepts)
Contribution to the development of security policies and standards
Maintenance of operational documentation, system overviews and configuration documents
Participation in emergency planning (backup/recovery testing, disaster recovery planning)
Requirements
Completed vocational training in IT (e.g. IT specialist in system integration) or equivalent qualification
Several years of professional experience in system administration
Demonstrable experience in IT support (1st-/2nd-level)
Strong service and solution orientation
Structured, careful and independent working style
High problem-solving skills and analytical thinking
Good communication skills, ability to explain technical matters clearly
Team player with a willingness to share knowledge
Willingness to learn and interest in new technologies
Benefits
Flexible working hours and the option to work remotely
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