Hybrid Inside Sales Technical Specialist

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About the role

  • Inside Sales Technical Specialist providing estimating, quoting, and technical support at ASC Steel Deck. Supporting Outside Sales Representatives and managing customer inquiries in California.

Responsibilities

  • Provide estimating, quoting, quote follow up, and market price tracking support to Deck Division Outside Sales Representatives (OSRs).
  • Support all sales territories during OSR absences and vacations.
  • Serve as first line technical support for customers and general technical inquiries received by Customer Service Representatives and through the ASC website.
  • Deliver accurate estimates, responsive quotations, and technical product guidance to customers and OSR’s.
  • Manage low volume customer base for California territories.
  • Stay current of product knowledge, pricing, and competitor offerings.
  • Assist OSR’s with product substitution submittals.
  • Provide value engineering proposal support to OSR’s.
  • Participate in weekly sales meetings and 1:1 meeting with OSR, taking responsibility for sales improvement initiatives and other assigned action items.

Requirements

  • Bachelor’s Degree or 4 years of additional relevant experience in lieu of degree
  • 3 years technical experience in sales, estimating, customer service and/or project management
  • 2 years related to structural products.
  • 5+ years technical experience in sales, customer service, estimating and/or project management (preferred)
  • Knowledge of competitors steel deck Products (preferred)
  • Knowledge of ASC Steel Deck Products (preferred)
  • Knowledge of manufacturing processes and procedures (preferred)

Benefits

  • health insurance
  • life insurance
  • short and long-term disability
  • paid time off
  • retirement

Job title

Inside Sales Technical Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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