Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- Renewals Manager responsible for contract renewals across client portfolios. Collaborating with teams to ensure timely and effective renewal execution in a SaaS environment.
Responsibilities
- Own the end-to-end renewal lifecycle for assigned accounts, including forecasting, outreach, negotiation, and execution
- Proactively manage renewal timelines to ensure on-time contract completion and minimize churn
- Identify renewal risks early and partner with internal teams to develop mitigation strategies
- Lead renewal discussions with clients, including pricing, contract terms, and scope changes.
- Collaborate with Client Success Managers to align renewal strategy with client health, usage, and value realization.
- Partner with Sales on expansion, upsell, or cross-sell opportunities identified during the renewal process.
- Maintain accurate renewal forecasts and pipeline visibility.
- Track renewal performance, churn, and retention metrics and report trends to leadership.
- Ensure renewal data is accurate in CRM and other revenue systems.
- Work closely with Finance, Legal, and Operations to support contract execution and compliance.
- Align with Revenue Operations on process improvements and tooling.
- Contribute to continuous improvement of renewal playbooks, templates, and workflows.
Requirements
- 3–6+ years of experience in renewals, account management, client success, or revenue operations.
- Experience in a SaaS, technology, or subscription-based business preferred.
- Strong commercial acumen with experience handling pricing and contract conversations.
- Proven ability to manage multiple renewal cycles and deadlines simultaneously.
- Comfort working cross-functionally and influencing without direct authority.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Technical Bid Manager leading technical and commercial offers for ABB, a global technology company. Responsible for developing competitive service offers throughout the sales phase.
Plant Sr Manager responsible for operations from procurement to shipment at packaging manufacturer. Leading compliance and safety initiatives while ensuring quality and productivity standards are met.
EHS Regional Manager driving and supporting EHS programs and compliance at Hubbell Incorporated. Ensuring safety initiatives and continuous improvement in environmental health and safety operations.
Clinical Manager overseeing hospice services at Affinity Hospice. Responsible for coordination and management of patient care with an interdisciplinary team.
CL
Manager overseeing medical review processes for Medicare claims at BlueCross BlueShield of South Carolina. Ensuring compliance with standards and laws while driving continuous improvement in claim processing.
Restaurant Leader Trainee responsible for managing restaurant operations and leading team at 7 - Eleven. Focusing on customer service, training, and business compliance in a fast - paced environment.
Quality Systems Manager overseeing quality systems, compliance and food safety initiatives at McCormick's plant. Managing HACCP and quality assurance programs in a food manufacturing environment.
Quality Systems Manager overseeing the development and implementation of Quality Systems at McCormick. Ensuring compliance with regulations and managing sanitation and HACCP requirements in food manufacturing.
BC
Manager overseeing medical claim reviews ensuring compliance with standards and implementing process improvements. Engaging with regulatory bodies and maintaining quality performance standards in healthcare.