Residential Program Director overseeing direct services for nonprofit's residential housing in underserved neighborhoods. Leading team to evaluate and enhance services for minors and community members.
Responsibilities
Oversee all direct services for residential housing, ensuring compliance with regulations, oversight, and professional standards
Lead and manage the development and growth of direct-service programming, ensuring it aligns with the organization's mission.
Motivate and empower your team to deliver exceptional service to minors.
Collaborate with Executive Leadership to set and implement program strategies.
Ensure accountability for program leadership, budget management, and compliance with relevant regulations.
Evaluate and enhance existing programming to improve outcomes for residents and community members.
Foster and maintain strong relationships with community partners to address service gaps and improve program effectiveness.
Manage and support staff, ensuring they have the resources and guidance needed for success.
Conduct regular meetings and provide a platform for open communication and feedback.
Handle staff disputes and ensure a positive, collaborative work environment.
Ensure licensing compliance and adherence to all applicable regulations.
Be available to be on-call for emergencies, providing guidance and support when needed.
Coordinate individualized pathways for residents, enriching their program experience and fostering personal growth.
Requirements
Bachelor’s degree in Social Work, Nonprofit Management, Public Administration, or a related field
Minimum of 5 years in a leadership role within a nonprofit or social services organization, preferably with direct-service programming.
Proven experience managing teams and overseeing community-based programs, including Safe Housing and Outreach.
Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders.
Proficiency in budgeting, compliance, and grant management
Strong leadership qualities, including the ability to provide constructive feedback, handle conflicts, and hold staff accountable
Proven ability to build and nurture relationships with community partners and stakeholders.
Strong problem-solving skills and a proactive approach to challenges.
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