Accounts Receivable / Collections Specialist managing customer accounts for a B2B SaaS company. Focus on timely collections and maintaining cash flow with strong collaboration across teams.
Responsibilities
Generate and send customer invoices, track incoming payments, and record receipts
Monitor accounts receivable aging and proactively follow up on overdue balances via phone, email, or other communication channels
Investigate and resolve billing discrepancies, payment disputes, and customer questions in a professional manner
Develop and maintain accurate payment and collection documentation in accounting systems
Work with internal teams (sales, customer service, finance) to reconcile accounts and ensure clear communication with customers
Prepare reports on outstanding accounts, collection activities, and trends to support leadership decisions
Requirements
2+ years of experience in accounts receivable, collections, or a related finance function
Strong communication skills with the ability to interact professionally with customers and internal partners
Detail-oriented with good organizational skills and the ability to manage multiple priorities
Comfort using accounting or ERP systems and Microsoft Office (Excel, Outlook)
College degree in accounting, finance, or business is a plus but not required.
Benefits
Competitive compensation and benefits package including paid time off
Medical, dental, 401k, vision and equity benefits
Opportunities for growth and professional development
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