Sales Development Representative at Puzzel supporting sales through lead engagement and account management. Empowering businesses with cloud contact center solutions to optimize customer service.
About the role
- SDR in charge of active B2B prospecting for Biz, focusing on HR and managers to generate leads. Collaborating with sales teams to enhance customer acquisition processes
Responsibilities
- Conduct active (outbound) prospecting via phone, WhatsApp, email and LinkedIn with B2B companies, especially HR teams, CFOs, people managers and CEOs of companies with 100+ employees;
- Qualify leads originating from our inbound and outbound channels, ensuring alignment with Biz's ICP;
- Diagnose HR pain points and needs related to corporate benefits, flexible benefits and talent retention;
- Conduct initial consultative conversations, presenting Biz's value proposition;
- Update information and log activities in the CRM (HubSpot);
- Schedule qualified meetings for the sales team (Account Executives);
- Work in partnership with Marketing and Sales to optimize scripts, cadences and lead quality;
- Track individual metrics such as: prospecting volume, response rate, conversion rate to MQLs and SQLs, meetings scheduled and held;
- Contribute to the continuous improvement of customer acquisition processes.
Requirements
- Bachelor's degree in Business Administration, Marketing or related fields;
- Previous experience as an SDR, BDR, Inside Sales or similar role (min. 1 year);
- Experience with B2B sales or corporate prospecting;
- Excellent verbal and written communication skills;
- Ability to learn quickly about product, market and objections;
- Experience with CRM and cadence tools (HubSpot, Pipedrive, RD, Apollo, Reev, Meetime, etc.);
- Highly organized, goal-oriented and proactive profile.
- Experience in corporate benefits markets, fintechs, HR Techs or B2B SaaS companies;
- Knowledge of ABM (Account-Based Marketing) processes;
- Familiarity with funnel metrics (MQL, SQL, conversion, CAC);
- Ability to hold high-level conversations with HR leaders, CFOs and executive management.
Benefits
- SulAmérica health plan for the employee; you can also add dependents by paying only the copayment;
- Dental plan for you and dependents;
- Life insurance;
- Meal allowance of R$ 1,067.49 and food allowance of R$ 837.96 so everyone can eat well!
- Flexible dress code;
- Childcare assistance for dependents up to 6 years and 11 months. At Biz, we believe the wellbeing of our employees and their families is fundamental, and this benefit is intended to support parents in their journeys;
- Work model: Hybrid — 3 days per week in the office and 2 days remote;
- Annual bonus based on corporate targets.
- TotalPass for employees and dependents. TotalPass is a corporate wellness platform focused on quality of life and wellbeing, providing access to gyms, partner studios, nutrition programs, therapies and much more to take care of your physical and mental health;
- We have a partnership with Posher, a startup offering wellbeing services such as workplace exercise (ginástica laboral), yoga, mindfulness, group psychotherapy, travel tips, and more;
- Partnership with SESC.
Job title
Job type
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Degree requirement
Tech skills
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