Account Manager managing a portfolio of app publisher partners at adjoe. Driving revenue growth and optimizing user experiences through data - driven insights and strong relationships.
About the role
- Account Manager overseeing client relationships for Bitdeer Seal Miner products and Mining Datacenters. Ensuring customer satisfaction and growth within the cryptocurrency mining sector.
Responsibilities
- Build and maintain strong relationships with clients including institutions, mining companies, individuals
- Identify opportunities for new business within existing accounts and onboarding of new clients
- Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met
- Monitor client account performance, prepare detailed reports, and present insights to stakeholders
- Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice
- Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates
Requirements
- Bachelor’s Degree in Business, Finance, or related field
- Account Management and/or Project Management experience, ideally within the cryptocurrency or blockchain sector
- Familiarity with mining operations is a strong plus
- Excellent communication and negotiation skills
- Data analysis capabilities
- Proficiency with CRM tools
- Technical Understanding: Basic knowledge of blockchain technology and crypto mining processes
- Strong problem-solving abilities
- Ability to work in a fast-paced, evolving industry
Benefits
- Attractive welfare benefits
- Developmental opportunities such as training and mentoring
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