Lead Enterprise Complaint Management framework at BMG Money, ensuring customer concerns are resolved with speed and transparency. Drive improvements in customer experience and operational effectiveness with cross - functional teams.
BI
Hybrid Senior Territory Business Manager – Northern California Specialty Franchise
Posted last week
About the role
- Sell Neurology products with key stakeholders in the Multiple Sclerosis community: including Neurologists, allied health professionals, and local MS chapters.
- Develop and execute on sales plans for assigned territory.
- Convey complex clinical and reimbursement information to customers and key stakeholders regarding Biogen products.
- Utilize exemplary interpersonal skills and directed probing to uncover and address the customer's educational needs.
- Work closely with cross functional peers to help ensure customers are appropriately educated about available Biogen support services.
Requirements
- BS/BA preferred, MBA a plus
- Proven ability to drive results in a challenging and ambiguous market; launch, business development and co-promotion experiences are an advantage.
- Tenacious, and motivated outside-the-box thinker who excels in a collaborative team setting.
- Customer and patient focused and able to uncover obstacles, and strategically drive for results with limited direction and in ambiguity.
- Must have the desire and capabilities to help us achieve new levels of success as we look to the future.
- Driving is an essential duty of this job; candidates must have a valid driver’s license and an acceptable driving record according to Biogen policy to be considered.
- Must live within the assigned territory.
- Sr. Territory Business Manager: 5+ years of pharma, specialty, hospital, and/or biotech sales required.
- Territory Business Manager: 3-5 years of territory sales OR 5+ years of specialty clinical experience.
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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