About the role

  • Medical Secretary managing patient reception and clerical support in busy primary care office. Responsible for appointment scheduling, records management, and patient communication.

Responsibilities

  • Greet patients in person and over the phone in a courteous and professional manner
  • Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems
  • Register new patients and update existing patient information
  • Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers
  • Process insurance information and verify eligibility
  • Collect co-pays and process payments
  • Maintain organized and confidential patient records
  • Prepare and manage correspondence, reports, and medical documents
  • Coordinate referrals to specialists and follow up on authorizations
  • Support medical staff with administrative tasks as needed
  • Maintain a clean and welcoming front desk and waiting area

Requirements

  • High school graduate
  • Minimum of one year’s experience as a medical assistant in a medical practice environment desirable
  • Certification as a medical assistant desirable
  • Graduate of accredited secretarial training school preferred
  • Knowledge of medical terminology, word processing equipment
  • Two years of experience in a busy medical practice setting
  • Working knowledge of insurance regulations and form completion
  • Must be certified in CPR
  • Excellent communication and interpersonal skills
  • Effective telephone manner and ability to communicate with patients, physicians, and other professional staff
  • Computer skills are necessary.

Benefits

  • Competitive salary
  • Health insurance
  • Paid time off
  • Professional development
  • Opportunities for growth

Job title

Medical Secretary

Job type

Experience level

Junior

Salary

$20 - $27 per hour

Degree requirement

High School Diploma

Location requirements

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