Hybrid Production Partner

at Better

• Job title: Production Partner
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $70,000 - $75,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, San Diego, United States

About the role

• Production Partner at Better ensuring effective communication throughout the mortgage process. Collaborating with teams to support clients and meet production goals in the home finance sector.

Responsibilities

• Partner with mortgage advisors and operations team to facilitate seamless communication and efficient workflow throughout the mortgage application process
• Collaborate with loan officers, processors, and underwriters to facilitate seamless communication and efficient workflow throughout the mortgage production process.
• Ensure timely and accurate completion of tasks to meet production goals and deadlines.
• Serve as a liaison between clients and the production team, addressing inquiries, providing updates, and ensuring a positive client experience.
• Assist in gathering necessary documentation and information from clients to support loan applications.
• Conduct regular reviews of loan files to ensure accuracy, completeness, and compliance with regulatory requirements and company standards.
• Collaborate with the production team to address any identified issues promptly.
• Collaborate with management to implement strategies to enhance production efficiency.
• Participate in co-creation of strategies to enhance production efficiency.

Requirements

• Strong attention to detail, organizational and communication skills.
• Strong analytical, judgement and managerial skills
• Excellent verbal and written communication
• Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
• Ability to prioritize and meet deadlines.
• Strong interpersonal and teamwork skills and ability to influence through collaboration.
• Self-motivated, with a high level of personal energy and commitment.
• Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.

Benefits

• Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
• Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
• Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
• Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
• Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
• Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
• Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
• Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work