Senior IT Business Analyst leading IT Loyalty Technology projects at JetBlue. Supporting project management and developing requirements while mentoring junior analysts.
About the role
- Construction Management Analyst working with IS-Delivery leadership on portfolio-level insights. Managing and reporting on capability-maturity initiatives and inbound project readiness for effective delivery.
Responsibilities
- Partner with IS-Delivery senior leadership team and functional leaders to understand strategic priorities, delivery challenges, and capability-maturity initiatives.
- Maintain an integrated, portfolio-level view of initiatives across Legal, Supply Chain, Engineering, Project Controls, Project Systems, Project Onboarding & Training, and related functions.
- Act as a coordinating point across functional leaders to ensure alignment, sequencing, and awareness of interdependencies.
- Develop and manage the overall initiative calendar, including milestones, dependencies, and recurring leadership forums.
- Establish and maintain structured governance rhythms, ensuring initiatives progress with clear accountability and follow-through.
- Track commitments, risks, and delivery constraints; proactively surface issues and support resolution.
- Develop and maintain portfolio-level reporting that provides visibility into active IS-Delivery initiatives, upcoming and inbound projects, and readiness across people, systems, processes, and governance.
- Support leadership with forward-looking analysis to anticipate delivery demands and ensure IS-Delivery is positioned to absorb new work effectively.
- Synthesize information across teams to create a clear, enterprise view of “what’s coming next” and associated preparedness.
- Perform structured analysis using Excel to support prioritization, sequencing, capacity considerations, and performance tracking.
- Produce high-quality executive-level materials in PowerPoint and Word, including portfolio dashboards and summaries, capability-maturity roadmaps, leadership update decks, and briefing materials.
- Plan and facilitate recurring cross-functional working sessions and leadership reviews.
- Ensure meetings are outcome-driven, decisions are documented, and actions are tracked to completion.
Requirements
- Bachelor’s degree in Business, Engineering, Construction Management, Finance, or a related discipline, or equivalent practical experience
- 1-3 years of experience in a Business Analyst, PMO, Strategy, Portfolio Management, or related role within a complex organization
- Experience in preparing analysis, presentations, and decision-support materials
- Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook, with the ability to independently produce high-quality, executive-ready deliverables
- Proven ability to structure ambiguous problems, organize multiple concurrent initiatives, and maintain momentum across cross-functional workstreams
- Experience planning, scheduling, and coordinating work across multiple stakeholders & priorities.
- Excellent written and verbal communication skills, with the ability to synthesize complex information into clear, concise messaging for executive audiences
- High level of professionalism, judgment, and discretion when working with senior leaders and sensitive information
- Demonstrated ability to manage deadlines with accuracy, follow-through, and confidence in a fast-paced, evolving environment
- Strong attention to detail while maintaining a portfolio-level, strategic perspective
- Ability to multitask effectively and adapt to shifting priorities while maintaining structure and clarity.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
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