Technical Business Analyst leveraging data analytics and automation at Web Summit. Analyzing GTM workflows and enhancing data integrity in Salesforce while collaborating across teams.
About the role
- Business Analyst at SAIF analyzing processes and leading projects to improve customer experience and efficiencies. Collaborating with stakeholders in a team-oriented IT environment.
Responsibilities
- Lead and manage projects utilizing SAIF’s development methodology and project management best practices.
- Analyze business processes and existing functionality.
- Strategize and develop recommendations for business solutions that increase internal efficiencies and/or enhance customer experience.
- Contribute to the development of the Information Services (IS) corporate project plan by representing project recommendations from stakeholders and acting as a liaison from the IS division.
- Support leadership by providing technical advisement on evaluation of current processes.
- Provide change management leadership for business systems improvement projects.
- Negotiate revision of goals, objectives, and deadlines with project sponsors and functional partners when necessary.
- Develop, deliver, and oversee training for internal and external project team members and stakeholders.
- Provide ongoing technical support for the production environment.
- Diagnose and provide resolution for production application questions and issues.
- Understand, advocate, apply, and explain the SAIF brand.
- Cultivate an awareness and understanding of the latest industry standards and trends in the areas of technology, project management, business analysis, and business process improvement.
- Participate in negotiations with solution providers/vendors acting as technical advisor to ensure solutions meet business requirements.
- Perform feasibility analysis of selected solutions prior to final selection.
Requirements
- Five or more years of business analysis and project management experience.
- A bachelor’s degree in business administration, communications, computer science, engineering, economics, or related field is preferred.
- Other combinations of skills and experience may be considered.
Benefits
- health care
- retirement savings plans
- paid time off
- and more.
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