Loan Processing Manager responsible for leading a mortgage loan processing team in a banking institution. Ensuring compliance and high - quality client experience in loan processing operations.
About the role
- Service Manager overseeing HVAC project performance, managing field labor and subcontractors. Focused on customer satisfaction and continuous improvement in service delivery.
Responsibilities
- Responsible for all field labor, materials, profit, loss, project performance, and safety
- Manage all field labor, subcontractors, and vendors
- Meet or exceed all financial expectations, budgets, and goals
- Build and sustain customer relationships to ensure complete customer satisfaction
- Coordinate with Business Unit Manager regarding hiring and termination of all technicians
- Initiate technician labor productivity improvements
- Assist in the development of software and technology tools
- Conduct project kick-off meetings to coordinate small jobs with Management
Requirements
- 5+ years' experience in the service business
- Organized and self-motivated, with the ability to lead a team of technicians
- Effective verbal and written communication skills
- Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment
- Versed in the industry and the Company's competitors
- Ability to multitask and perform duties outside of the scope of work when necessary
- Working knowledge of Microsoft Word, Excel, and PowerPoint.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Job title
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Experience level
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Location requirements
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