About the role

  • Transform large volumes of data into insights to support strategic decision-making;
  • Review and optimize existing dashboards, ensuring data reliability and consistency;
  • Create new metrics and automated dashboards, with a focus on performance, cost control and incident prevention in Telecom/TEM;
  • Monitor voice, data and dialer KPIs, identifying anomalies and opportunities for improvement;
  • Perform data extraction, ETL and modeling (SQL/Python/R), ensuring dashboards are kept up to date;
  • Automate data routines and perform integrations with partner systems;
  • Support internal and external audits;
  • Translate the needs of internal users and vendors into clear analytical and visual solutions;
  • Propose process improvements and present analyses.

Requirements

  • Bachelor's degree in Telecommunications Systems, Computer Science, Systems Analysis and Development, or related fields;
  • Solid experience with BI tools (Power BI, Tableau or similar), including building interactive and automated dashboards;
  • Experience across the full data lifecycle: extraction, ETL, modeling, analysis and presentation of results;
  • Advanced SQL (extraction, modeling and query optimization);
  • Strong analytical skills;
  • Experience with data integration and handling large volumes of data;
  • Autonomous and critical thinker, committed, with good interpersonal skills;
  • Knowledge of Telecom infrastructure (TCP/IP networks, Linux, SIP PBX, SBC, dialers);
  • Experience automating data routines and processes (Python/R + APIs);
  • Experience with audits and compliance in Telecom/TEM environments;
  • Advanced Excel (Power Query, PivotTables, VBA).

Benefits

  • Meal allowance of R$31.00/day
  • Transportation voucher
  • Career development plan
  • Multi-benefit card
  • Life insurance
  • Agreement with SESC
  • Partnerships with universities
  • Corporate university
  • Day off on your birthday
  • "Just dress no code" – be yourself!
  • Dental plan
  • Gympass/Wellhub
  • Psychological support
  • On-site medical doctor available at locations

Job title

BI Analyst – Mid/Senior

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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