Business Intelligence Analyst supporting operational reporting and visualization needs for productivity and workforce management. Developing dashboards and insights in Power BI and SQL.
Responsibilities
Support operational reporting and visualization needs that enable productivity and workforce management insights.
Develop and maintain dashboards and reports in Power BI to visualize operational performance and workforce metrics.
Write and optimize basic to intermediate SQL queries for data extraction and validation.
Partner with business teams to understand reporting requirements and deliver user-friendly solutions.
Ensure reporting accuracy and alignment with data governance standards.
Present insights in a clear, concise manner to support decision-making.
Requirements
2–4 years of experience in business intelligence, reporting, or data visualization.
Proficiency in Power BI for dashboard development and visualization.
Working knowledge of SQL for querying and data validation (light to intermediate complexity).
Strong communication skills to translate data into actionable insights.
Detail-oriented with a focus on data accuracy and consistency.
Familiarity with data governance principles and best practices.
Exposure to cloud-based analytics environments (e.g., Databricks, Azure) is an asset.
Understanding of operational metrics related to productivity and workforce management.
Benefits
Employees have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources are available.
Generous paid time off program in Canada includes holidays, vacation, personal, and sick days.
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