Customer service representative managing active and receptive calls for debt negotiation in telecommunications. Role involves providing solutions and utilizing systems for effective communication.
About the role
- Credit Analyst supporting credit and collections processes while collaborating with internal teams at Bridgestone. Focusing on improving processes and ensuring compliance across EMEA entities.
Responsibilities
- Support the Credit Manager and work within the Credit.
- Administer and improve credit and collections processes, ensuring compliance.
- Maintain strong collaboration with internal teams and EMEA entities.
- Research credit history and prepare credit reports for analysis.
- Apply credit lines and payment terms for new customer and supplier accounts.
- Monitor and maintain customer accounts, track outstanding balances, and prioritize collection activities.
- Follow up on overdue accounts through letters, calls, and external debt collection services.
- Proactively identify solutions for challenging outstanding situations.
- Contribute to process improvements with an end-to-end mindset.
- Prepare reports and provide insights to support decision-making.
Requirements
- Bachelor’s or Master’s degree in Business, Finance, Operations, or related field
- Minimum 2 years in a Credit Analyst or similar role
- Experience with ERP systems (SAP Sales Module)
- Proficiency in MS Excel and PowerPoint
- Familiarity with Power BI for reporting and analytics
- English C1
- Effective team player with strong communication skills
- Proactive problem solver with results-oriented mindset
- Ability to work in a fast-paced, matrix environment
- Demonstrates agility, courage, and ownership in line with company values
Benefits
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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