Sales Consultant at Banham providing solutions and managing sales inquiries as a part of a hybrid team. Drive to succeed in a family-owned security business established in 1926.
Responsibilities
Building relationships with the inbound team as well as the outbound sales team, and surveyors.
Understanding customer needs and reacting accordingly.
Taking a large number of sales enquiry calls.
Managing open and new tickets via our customer service tool (Zendesk).
Amend quotations and use our sales software to create new quotes if needed.
Providing expert advice to customers on our products.
Booking in Surveys from web requests as well as booking in Surveys from inbound calls.
Accurately managing the surveyor’s diaries.
You can look to being rewarded with bonuses against your departmental and personal KPIs and targets.
Requirements
A self-starter with a desire to succeed.
Able to communicate with people of all levels with excellent written and verbal skills.
You will have experience in a sales role, be familiar with CRM, Salesforce or similar sales platforms, be highly motivated and ambitious, with a high drive to learn and succeed.
Benefits
33 days Annual Leave (includes bank holidays)
Sick Pay that increases with length of service
Subsidised Private Medical Cover after completing and passing probationary period
Annual season ticket loan & Banham interest-free loan
Cycle to work & Home & Tech scheme (each up to the value of £2k)
Hybrid working (dependent on location and role - 3 days office based and 2 days working from home)
Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)
Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries
Gym discount of up to 25%*
Auto-enrolment into our pension scheme
Training and development opportunities (including day releases for studies/exams)
Company equipment tailored to your role (laptop, mobile, additional screens)
Up to 50% off Banham products
Banham Social Events
Employee recognition rewards and moments of magic prizes
Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)
Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.
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