Customer Service Representative assisting customers with mortgage applications at Commerzbank. Supporting financing processes and collaborating with internal departments for customer service.
Responsibilities
Im Team Baufinanzierung startest du in der telefonischen Kundenbetreuung als lösungsorientierte Ansprechperson
Begleitest unsere neuen sowie bestehenden Kundinnen und Kunden der Commerzbank AG beim Traum von der eigenen Immobilie
Nach deiner ausführlichen Einarbeitung unterstützt du den Finanzierungsprozess kompetent
Hast für alle Fragen immer ein offenes Ohr
Du sammelst sowie sichtest Bonitäts- und Objektunterlagen und arbeitest dabei auch schriftlich eng mit den Fachabteilungen der Commerzbank sowie den Kundinnen und Kunden zusammen
Requirements
Berufserfahrung als Call Center Agent (m/w/d) im In- und Outbound wünschenswert
Motivation als Quereinsteiger (m/w/d) die Qualifizierung IHK-Sachkundeprüfung gem. §34i GewO zu erhalten
Du bist ein kommunikationsstarker Teamplayer mit Begeisterung für das Thema Immobilienfinanzierung
Routinierte PC-Kenntnisse und fließende Deutschkenntnisse in Wort und Schrift runden dein Profil ab
Benefits
Unbefristeter Arbeitsvertrag im zukunftsorientierten Unternehmen
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