Onsite Branch Manager, Business Development Officer

Posted 9 hours ago

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About the role

  • Branch Manager leading daily operations and business development at BancFirst. Focus on customer relationships and community presence in Oklahoma.

Responsibilities

  • Responsible for the dual purpose of managing daily branch operations and driving aggressive business growth
  • Focus on acquiring new commercial and high-net-worth retail relationships
  • Increase deposit market share and originate loans
  • Lead branch staff, ensure regulatory compliance, and enhance the bank’s community presence
  • Manage the day-to-day operations of the branch including all Banker functions such as paying and receiving teller transactions, opening new accounts, and making referrals of BancFirst products
  • Manage the customer service level of the Universal Bankers and Tellers
  • Responsible for coaching, counseling, and disciplinary action of branch personnel
  • Conduct monthly score card performance reviews with each employee
  • Analyze customer base and current sales strategies and identify opportunities to increase sales and profits
  • Perform market research to identify new opportunities and engage with executives to establish strategies pursuing those new opportunities
  • Make external sales calls to potential customers
  • Sell bank products including deposit products, treasury services, loans and lines of credit
  • Network through community involvement and projects

Requirements

  • Minimum of 5+ years in financial services, with proven experience in sales, business development, and staff supervision
  • Ability to motivate staff and assist in maintaining goals
  • Maintain the highest standards of customer service and promptly respond to customer complaints
  • Proficient in opening new accounts, servicing accounts, and working in a teller position
  • Able to interact with other offices and departments for accurate resolutions to problems/errors, in addition to the timely completion of job tasks
  • Flexible and able to work additional hours when crucial to the branch environment
  • Customer and Employee conflict management
  • Knowledge of sales tools and presentation
  • Knowledge of federal, state, and bank policy, procedure and regulations
  • Critical thinking skills
  • Excellent interpersonal, listening, verbal and written communication skills
  • Must be able to work well under stress and deadlines
  • Timely completion of compliance training

Benefits

  • Excellent benefits
  • Hometown service
  • Investment in the future of Oklahoma communities

Job title

Branch Manager, Business Development Officer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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