CONNECT Platform Sales Manager driving sales and adoption strategy for AVEVA's CONNECT platform in Australia. Engaging with enterprise clients to advance commercial outcomes and product adoption.
About the role
- Sr. Advisor providing advanced technical support for downstream refining operations across assigned districts in the US. Collaborating with teams to ensure compliance and operational integrity while influencing continuous improvement.
Responsibilities
- Provide advanced technical support across assigned districts, including Canada, the East Coast, and Great Lakes regions
- Serve as a field subject matter expert (SME) for process technologies and applications
- Collaborate closely with Service Delivery, Sales, and Technology teams to design technical job programs
- Provide on‑demand technical support for process applications
- Build strong, trusting relationships with key customer stakeholders
- Conduct annual technical audits and health checks for assigned accounts to ensure compliance
- Support field incident reviews and participate in investigations
- Lead special projects, product line initiatives, and other responsibilities assigned by the business
Requirements
- Bachelor’s degree in Engineering; Chemical Engineering preferred
- Minimum of 15+ years of downstream refining experience , including 10+ years in refining process applications
- Strong knowledge of crude process units, related chemical technologies, digital tools, and applicable industry standards
- 10+ years of field, operations, or application support experience within refining process technologies
- Capable of working independently while collaborating effectively within multi‑disciplinary teams
- Communicate complex technical concepts clearly and concisely to audiences at all experience levels, both verbally and in writing
- Willing to travel up to 50% based on customer and operational needs
- Provide technical mentorship and support for developing team members
- Available for on‑call support outside of normal business hours
- Demonstrate the ability to lead, plan, coordinate, and deliver projects and programs successfully
Benefits
- Comprehensive health and wellness programs
- Training and professional development opportunities
- Financial and retirement benefits
- Life insurance and disability coverage
- Additional voluntary benefits
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