Hybrid VP, Commercial Lending Operations

at Axos Bank

• Job title: VP, Commercial Lending Operations
• Job type: Full Time
• Experience level: Lead
• Salary: $95,000 - $130,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Diego, United States

About the role

• VP, Commercial Lending Operations leading end-to-end execution across lending platforms at Axos Bank. Ensuring compliance and efficiency in loan processes and team management.

Responsibilities

• Manage commercial loan documentation—both internal and attorney‑prepared—to ensure compliance with policies and regulations, and address audit findings as needed
• Oversee receipt and accuracy of diligence items from customers, brokers, and third parties to support efficient loan origination and processing
• Serve as a primary liaison with internal teams and external partners (Legal, Title, Escrow, Vendors, Insurance) to maintain smooth transaction flow and timely status updates
• Review and maintain accurate loan data in systems such as nCino, Salesforce, and Jack Henry to effectively manage pipelines, workflows, and funding deadlines
• Support process‑enhancement initiatives, including training team members to improve operational efficiency and service quality
• Ensure funding conditions are met, documentation is complete, and funds are disbursed accurately and on time
• Execute day‑to‑day loan processing activities, monitor workflow, clear bottlenecks, and uphold processing standards throughout the loan lifecycle
• Identify operational risks and partner with relevant business units to strengthen workflows, align with regulatory expectations, and enhance overall controls
• Lead a team of Commercial Lending Specialists responsible for managing commercial loans and maintaining high‑quality servicing standards
• Collaborate across lending units to refine, implement, and improve processes that support accurate and compliant commercial loan servicing

Requirements

• Bachelor's degree
• 5+ years of experience in Commercial Lending Operations, with at least 2 years in a leadership position
• Paralegal experience/certification preferred
• Strong analytical and problem-solving skills, with a keen attention to detail
• Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders
• Proficiency in lending software systems (preferably, Salesforce) and Microsoft Office Suite; experience with data analysis tools is preferred

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading