Sales Representative promoting Stryker's Interventional Spine products to healthcare providers. Conducting evaluations and tracking territory progress while ensuring excellent customer service.
About the role
- Inside Sales Representative at EBV Elektronik selling semiconductor products through multimedia communications. Building and managing customer relationships to drive sales and market share.
Responsibilities
- Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals).
- Effectively develops and manages trusted relationships for assigned customers/accounts.
- Promotes company options and solutions to customers on a regular basis.
- Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company.
- Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.
- Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
- Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
- Promptly and accurately responds to prospective or existing customer information requests.
- Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
- Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
- Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
- Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
- Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
Requirements
- Typically requires a minimum of five years of related experience.
- Possesses expert knowledge of customer needs, products and complexity of business services.
- Advanced knowledge of systems such as SAP, ERP, order management.
- Full knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
- Full knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.
- Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
Benefits
- A supportive team environment where everyone is working toward the same goal.
- An environment where you will have the tools and opportunities to further your career.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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