Technical Support Engineer role at Palo Alto Networks focusing on advanced - level support for Public Sector customers. Addressing complex technical issues and ensuring optimal security infrastructure.
About the role
- Online Technical Support Engineer at Avnet handling customer inquiries and providing technical guidance on supplier products. Collaborating globally to identify product opportunities and support sales strategies.
Responsibilities
- Provide expert technical guidance on suppliers’ products.
- Handle technical requests from internal and external customers to deliver high-quality online support.
- Collaborate with global teams and suppliers to identify new product and technology opportunities.
- Provide strategic recommendations on technology, applications, and solutions to grow revenue and profitability.
Requirements
- Bachelor degree in Electronics or equivalent experience.
- 2+ years of working experience in a similar position.
- Foundational knowledge of specialized disciplines, industry practices and standards, acquired via academic instruction and/or relevant work experience.
- Ability to analyze and interpret technical specifications to develop appropriate solutions.
Benefits
- A supportive team environment where everyone really is working toward the same goal.
- A strong open door policy within management
- An environment where you will be given the tools and opportunities to further your career
- Private Medical cover
- Flexible working, hybrid model
- Mobile working abroad
- Meals vouchers.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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