Hybrid Learning Consultant

at Aviva

• Job title: Learning Consultant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$65,000 - CA$95,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Oakville, Canada

About the role

• Hybrid Instructional Designer and Technical Trainer at Aviva, collaborating on learning solutions and delivering training programs across various business functions. Focusing on customer experience and innovative training design.

Responsibilities

• Work collaboratively with the L&D team to design, develop and deliver solutions that build an end-to-end learning experience with a focus on interactive digital delivery
• Proactively identify training needs, present recommendations, and deliver on learning objectives that are driven by strategic business goals
• Using a consultative approach, work with your team, subject matter experts and senior leaders across multiple business functions to deliver one consistent experience nationally
• Strives to be a customer champion when collaborating and advising stakeholders in determining training needs and appropriate delivery method
• Stay on top of best practices/emerging industry trends in learning and development to support innovative learning experience design
• Accountable for prioritizing and guaranteeing that training scheduling, participant enrolment, measurements/metrics and the maintenance of appropriate tracking/record keeping is complete in a timely manner
• Coordinate training logistics (facilities, materials)
• Demonstrate your strong project management, content management, and design skills to build and develop multi-purpose learning content in areas such as self-paced and mobile learning
• Find opportunities to apply data collection and feedback mechanisms throughout our learning solutions to generate data-driven, useful insights
• Communicate progress and opportunities through daily huddles and monthly business reviews
• Consistently deliver training programs both live and virtually using standard processes and adult learning principles
• Coordinate assessments and provide post-learning support on the job application

Requirements

• 2+ years of technical experience in more than one business function, including Auto, Property, Healthcare and Casualty
• Proven ability to work independently, get results through collaborative, outcomes-focused relationships with multiple internal stakeholders
• Be adaptable, innovative and have a problem-solving attitude
• Display leadership, decision making, negotiating, communication and analytical thinking skills
• Ability to empower, challenge and influence cross functional teams and deliver outstanding results in a matrixed reporting environment
• Be able to break down complex, technical processes into simple, logical steps
• Experience developing training content
• Prior knowledge or experience in adult learning, instructional design or corporate training would be an asset
• Certified Training and Development Professional Designation or Adult Education Qualifications is an asset
• Experience working with Rise 360, Articulate Storyline, Vyond, Elucidat, Camtasia authoring tools
• Bilingualism is an asset

Benefits

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding career development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.