Bar Supervisor at Brewgate ensuring optimal guest service and operational standards. Collaborating with team members to maintain high-quality service in a fast-paced airport environment.
Responsibilities
Provide excellent guest service and actively work in the outlet, preferably at the bar, but support other areas as needed
Ensure compliance with established concept standards / SOPs (quality, hygiene, service, etc.)
Maintain cleanliness of the bar area as well as guest seating areas
Ensure smooth operations in a high-volume, high-traffic environment
Monitor inventory and ensure adequate stock levels (place supply orders with the central warehouse)
Participate in inventory counts
Lead and coach junior staff in accordance with leadership standards
Promote additional sales (up- and cross-selling)
Ensure employees present a professional appearance in line with company standards
Optimize outlet processes with a focus on guest satisfaction, staff motivation and operating costs
Work closely and coordinate with the responsible Operations Manager
Requirements
Several years of professional experience in (chain) hospitality/foodservice, preferably at the bar or as a barista
Independent, self-driven work style with attention to all aspects of the outlet
Hands-on mentality
High self-motivation to help further develop our “Brewgate” concept
Confident communication with people of different nationalities
Very good German, at least good English; additional languages are an advantage
Willingness to work rotating shifts (working hours between 05:00–23:00), as well as weekends and public holidays
Benefits
Secure position in an internationally successful company
Exciting and varied tasks & a great team
Timely and reliable pay
Flexibility with full- or part-time options
Above-standard pay
Many additional benefits:
o Monthly childcare and fitness allowance
o Job ticket (subsidized public transport)
o Discounted staff meals
o Corporate Benefits — discounts at many major brands
o Pluxee card
Regular team events
Predictability through advance scheduling and annual leave planning
Training opportunities and good prospects for advancement
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