Junior Accounts Analyst at Espaçolaser handling billing, collections, and financial support for franchisees. Responsible for generating invoices and ensuring fiscal compliance in Brazil.
Responsibilities
Generate and issue invoices, boletos and tax invoices (services and products) for all franchisees, ensuring fiscal and contractual compliance;
Control and reconcile receipts, identifying and recording payments in the financial system/ERP;
Perform active collection of outstanding amounts in a friendly and professional manner, maintaining good relationships with franchisees;
Negotiate payment terms and conditions, when applicable, following franchisor guidelines;
Monitor the portfolio of delinquent accounts, update customer histories, and process payment settlements in the system;
Prepare billing and delinquency reports (Aging Report);
Provide support and clarify franchisees' financial questions, ensuring a high level of satisfaction with administrative processes;
Communicate effectively with other departments (Operations, Accounting, and Legal) to ensure accuracy of information and correct application of processes;
Requirements
Proven prior experience in billing and collection routines;
Preferably experience in franchising companies or organizations that manage multiple clients/locations;
Intermediate knowledge of Microsoft Office, especially Excel (pivot tables, formulas, data analysis);
Proficiency in management systems (ERPs), TOTVS;
Basic to intermediate knowledge of fiscal and tax obligations related to issuing invoices (notas fiscais);
Benefits
Hybrid work model
Flexible hours
Transportation allowance
Meal allowance
Food allowance
Health insurance
Dental plan
Profit sharing
Birthday day off
Partnership with Wellhub
Discounts at partner companies
Zenklub - emotional support platform for our employees
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