Hybrid Financial Planning Administrator

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About the role

  • Financial Planning Administrator supporting financial planning team to ensure smooth client experiences at Attivo. Managing submissions, processing claims, maintaining records, and providing administrative support.

Responsibilities

  • The accurate processing of all New Business Submissions, working with platforms and providers to ensure client applications and requests are concluded.
  • Input and maintain new business data in client management systems on a timely basis so that client records are accurate, up-to-date and contain relevant information reflecting the true state and progress of work undertaken.
  • Processing fund switches and claims for clients.
  • General Administration support to the wider Financial Planning team to assist with meeting preparation and client enquiries.
  • Maintain CRM system to keep Financial Planners updated throughout the processing of business in accordance with Service Level Agreements.
  • The Onboarding and Offboarding of clients, including updating CRM, informing providers, adding, or removing fees
  • Support with Financial Planning Associates with MIFID statements as required.
  • Continuously review own and team’s workflows and processes and offer support to other colleagues where appropriate.
  • In coordination with other members of the team, ensure that all housekeeping is maintained up to date to enable the smooth and efficient running of the department.

Requirements

  • Experience in Financial Services
  • Experience working with platforms and providers, such as Abrdn, Aviva and AJ Bell.
  • Minimum of 5 GCSEs graded A-B, or equivalent, including Maths and English
  • Previous experience supporting a Financial Advisor
  • Good organisational, time management skills and effective caseload management
  • Ability to work well under pressure while maintaining excellent attention to detail
  • Ability to work on own initiative, sometimes for long periods of time
  • Professional, ethical, and discreet.

Benefits

  • Non-contributory Pension Scheme (8%)
  • Private Medical Insurance
  • Cashplan
  • Income Protection
  • Critical Illness
  • Death in Service
  • Parking allowance
  • Generous holiday allowance, rising with length of service
  • Work from home and flexible working available
  • Excellent culture, promoting employee wellbeing and engagement.

Job title

Financial Planning Administrator

Job type

Experience level

Mid levelSenior

Salary

£0 per year

Degree requirement

High School Diploma

Location requirements

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