SharePoint Administrator providing technical support for SharePoint environment at Atos, a leader in digital transformation. Responsible for resolving customer complaints and on-call support as required.
Responsibilities
Support M365 solutions within an enterprise infrastructure
Assist the customer defining, creating and implementing global standards & artefacts for responsible technologies (High level, Low Level Designs)
Assist with product life cycle management & evolution knowledge & capability to support their customer & support business unit growth.
Pursues up-to-date knowledge of emerging technology trends and developments in areas of interest to the organization
Drive and support service creations, Improvement, efficiencies and risk management for their respective service end to end.
Provide SharePoint administration and technical support for M365 Enterprise SharePoint and on-premise environments
Provide MS Teams administration technical support
Allocate additional Storage Quota to the site collections as they reach the maximum storage limit set by default
Configure and administer SharePoint and automate tasks
Work on tickets and service requests for Microsoft Office 365 SharePoint Online M365 Enterprise SharePoint and on premise environments meeting the SLAs in the ITSM system
Support Microsoft One Drive for Business sync issues and work with the users to recover data lost
Manage and delete Site Collections and sub sites in Office 365 SharePoint Online system as per service requests
Support and manage configuration of Microsoft 365 tenant including Planner, Yammer, Teams, SharePoint, Microsoft 365 Groups, Power Platform, Power BI, Viva suite, OneDrive, Azure AD, and Stream.
Requirements
5+ years, SharePoint, OneDrive for Business, Teams, Office 365 Groups, Yammer, and Power Platform experience
PowerShell script or equivalent demonstrated experience
Knowledge and working experience with Windows 2008 or later server infrastructures
Minimum of 2 years’ experience with Active Directory and Azure Active Directory.
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