GitOps Engineer managing cloud infrastructure and CI/CD pipelines for ezeep. Collaborating across teams to optimize systems and enhance developer experience.
About the role
- Server Operations Engineer managing server provisioning, onboardings, and technical issue resolutions in a cross-functional team. Resolving hardware and OS-related issues while maintaining compliance in a fast-paced environment.
Responsibilities
- Coordinate and track server or rack provisioning activities, including OS deployment and configuration
- Perform large-scale server onboarding, configuration, and service provisioning in remote environments
- Execute daily monitoring, troubleshooting, and repair coordination for server hardware and OS-related issues
- Resolve a range of technical issues, from hardware alerts to network and OS-level problems
- Maintain accurate data in asset management, ticketing, and configuration tracking systems
- Work with vendors and remote field technicians to diagnose and resolve hardware failures, including part replacements and RMAs
- Manage server lifecycle activities including commissioning, configuration changes, upgrades, decommissioning, and recycling coordination
- Handle service provisioning updates and changes as required
- Collect and verify asset data for accuracy and compliance
- Submit and track media destruction requests and ensure compliance documentation is completed
- Perform basic server network troubleshooting and configuration (MAC, Subnet, TCP/IP)
- Participate in on-call rotation to address operational issues and incidents
- Escalate unresolved or complex problems to senior Server Operations Engineers
- Assist in developing and maintaining policies, procedures, and operational documentation
Requirements
- Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related field, or equivalent hands-on experience
- Familiarity with Linux systems and the ability to diagnose hardware-related issues via remote tools
- Understanding of server operations, interdependencies, and lifecycle management
- Working knowledge of out-of-band/lights-out management tools such as IPMI or NCSI
- Strong analytical and problem-solving skills, with the ability to troubleshoot hardware, OS, and basic network issues remotely
- Basic networking knowledge (MAC addresses, Subnets, TCP/IP)
- Ability to understand and execute simple Shell/Bash scripts
- Strong communication skills in English, both written and verbal
- Ability to work effectively under pressure, with a proactive and responsible work ethic
- Collaborative team player who can also work independently
Benefits
- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Job title
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