Fleet Support Administrator role focusing on customer experience and relationship management. Analyze vehicle performance and coordinate training to improve customer satisfaction.
About the role
- IT Support Specialist managing first and second level support for Asteria Group in Herne. Involved in user administration, IT training, and continuous technology improvements.
Responsibilities
- Provide support to employees for IT requests and incidents, and conduct training to ensure efficient use of IT systems
- Deliver first- and second-level support for hardware and software issues
- Client support / user assistance: manage, support and assist users with IT-related questions
- Administer IT systems and networks, including installation, configuration, maintenance and security updates
- Participate in IT projects and the implementation of new technologies to continuously improve our IT infrastructure
Requirements
- Completed vocational training in IT or an equivalent qualification
- Several years of professional experience in IT support is an advantage
- Good knowledge of Windows and Linux operating systems
- Experience with network technologies and protocols
- Good written and spoken English skills
Benefits
- Possibility of a company car after the probationary period
- 30 days of vacation
- Flexible working hours
- Edenred benefit card
- Company bike leasing (JobRad)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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