Tools Administrator responsible for maintaining DevOps tools and CI/CD pipelines for HID Global. Collaborating with teams to implement integrations and optimize performance.
Responsibilities
Maintain and optimize DevOps tools such as SonarQube, Bitbucket, Nexus, and New Relic platforms, etc….
Own and administer CI/CD tools (Jenkins) and pipeline templates.
Provide L2/L3 support and incident resolution
Implement and support tool-to-tool integrations (e.g., Jira → Bitbucket → Jenkins → SonarQube).
Monitor and scale performance across all managed platforms.
Operate and maintain the tools in Production, Staging, and DR environments.
Manage backups, upgrades, and plugin installations for all tools.
Develop and maintain automation scripts using Python/Bash.
Implement automation and integrations between tools.
Collaborate with Product, Security, DevOps, and QA leaders to define requirements and priorities.
Ensure access control, RBAC, and audit compliance
Ensure compliance with security and organizational standards.
Troubleshoot issues and drive continuous improvement.
Create documentation and user guidelines
Requirements
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (Master’s preferred).
6 - 7 years of experience in DevOps, automation, or platform management roles.
Hands-on experience with Jenkins, SonarQube, Nexus, Bitbucket, New Relic.
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