About the role

  • Collections Manager at Ashland Credit Union managing daily workflows and supervising the collections department. Coordinating with Chief Risk Officer and ensuring compliance with collection procedures.

Responsibilities

  • Oversee Collection Department daily workflows.
  • Monitor department KPI daily.
  • Assign, monitor, and supervise the Collections Department to ensure efficient flow of work.
  • Manage loss mitigation/financial assistance.
  • Communicate collection procedure requirements to staff and monitor for compliance.

Requirements

  • 5 years experience working in a financial services environment
  • 2 years in collections preferred
  • Associates degree in college preferred
  • Excellent communication and problem research skills
  • Self-motivated with strong attention to detail
  • Proficiency with Microsoft products (Word, Excel, etc.)

Benefits

  • Exceptional service to members since over 80 years.
  • Diversity and inclusion committed workplace.

Job title

Collections Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job