Social Media Specialist managing enterprise social media content at Ascensus. Collaborating with marketing and communications teams to deliver high-quality, brand-aligned social media content.
Responsibilities
Support the development, execution, and governance of enterprise social media content across Ascensus’ corporate channels.
Manage the enterprise social editorial calendar.
Draft and publish content within brand standards.
Monitor channel activity and support reporting needs.
Use Brandwatch and other listening tools to identify trends, sentiment shifts, reputational risks, and opportunities for escalation.
Build strong relationships with business stakeholders by delivering high‑quality content that meets specifications, aligns with messaging priorities, and adheres to deadlines.
Partner with external communications, marketing, and internal communications teams to support integrated campaigns and ensure consistent brand expression.
Assist stakeholders in understanding social best practices, workflows, and brand expectations.
Support reporting efforts by using analytics to measure performance, identify trends, and inform future content decisions.
Assist with executive‑level social media content to support thought leadership and external visibility.
Support employee‑advocacy program in Seismic LiveSocial, including content distribution in partnership with LOB marketing teams.
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus.
Requirements
Bachelor’s degree in communications, marketing, journalism, or a related field.
3–5 years of professional experience in social media management, digital marketing, communications, or content creation.
Experience managing social channels for a business or brand (agency or in‑house).
Experience working in or around a regulated industry and/or financial services experience is a plus.
Experience supporting high‑visibility or executive social media accounts (preferred).
Excellent writing, editing, and storytelling skills tailored for social platforms.
Strong understanding of social platform behaviors, formats, and emerging trends.
Familiarity with social media management and listening tools (Sprout Social and Brandwatch) for scheduling, reporting, listening, and monitoring.
Experience with community management and social listening.
Familiarity with Adobe Creative Suite and/or Canva is a plus.
Strong decision‑making skills, critical thinking, and sound judgment, especially when assessing potential reputational issues.
Ability to synthesize complex information into clear, accessible messaging.
Strong organizational and project‑management skills with the ability to manage multiple deadlines and tasks.
Clear, professional communication skills and the ability to interact effectively with stakeholders at all levels, including executive leadership.
Ability to work independently in a collaborative, fast‑paced environment.
High attention to detail and strong editorial judgment.
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