Onsite Social Media Specialist

Posted 11 hours ago

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About the role

  • Social Media Specialist managing enterprise social media content at Ascensus. Collaborating with marketing and communications teams to deliver high-quality, brand-aligned social media content.

Responsibilities

  • Support the development, execution, and governance of enterprise social media content across Ascensus’ corporate channels.
  • Manage the enterprise social editorial calendar.
  • Draft and publish content within brand standards.
  • Monitor channel activity and support reporting needs.
  • Use Brandwatch and other listening tools to identify trends, sentiment shifts, reputational risks, and opportunities for escalation.
  • Build strong relationships with business stakeholders by delivering high‑quality content that meets specifications, aligns with messaging priorities, and adheres to deadlines.
  • Partner with external communications, marketing, and internal communications teams to support integrated campaigns and ensure consistent brand expression.
  • Assist stakeholders in understanding social best practices, workflows, and brand expectations.
  • Support reporting efforts by using analytics to measure performance, identify trends, and inform future content decisions.
  • Assist with executive‑level social media content to support thought leadership and external visibility.
  • Support employee‑advocacy program in Seismic LiveSocial, including content distribution in partnership with LOB marketing teams.
  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus.

Requirements

  • Bachelor’s degree in communications, marketing, journalism, or a related field.
  • 3–5 years of professional experience in social media management, digital marketing, communications, or content creation.
  • Experience managing social channels for a business or brand (agency or in‑house).
  • Experience working in or around a regulated industry and/or financial services experience is a plus.
  • Experience supporting high‑visibility or executive social media accounts (preferred).
  • Excellent writing, editing, and storytelling skills tailored for social platforms.
  • Strong understanding of social platform behaviors, formats, and emerging trends.
  • Familiarity with social media management and listening tools (Sprout Social and Brandwatch) for scheduling, reporting, listening, and monitoring.
  • Experience with community management and social listening.
  • Familiarity with Adobe Creative Suite and/or Canva is a plus.
  • Strong decision‑making skills, critical thinking, and sound judgment, especially when assessing potential reputational issues.
  • Ability to synthesize complex information into clear, accessible messaging.
  • Strong organizational and project‑management skills with the ability to manage multiple deadlines and tasks.
  • Clear, professional communication skills and the ability to interact effectively with stakeholders at all levels, including executive leadership.
  • Ability to work independently in a collaborative, fast‑paced environment.
  • High attention to detail and strong editorial judgment.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

Job title

Social Media Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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