Onsite Product Ancillary driving execution of revenue programs at Live Nation venues throughout the United States. Overseeing sales execution and optimizing staff training for ancillary product offerings.
About the role
- Responsible Boutique Manager leading retail team at Aroma-Zone in Toulon. Ensuring customer satisfaction and achieving commercial objectives in a dynamic environment.
Responsibilities
- Piloter et gérer l’ensemble des activités de la boutique en assurant la satisfaction clients et l’atteinte des objectifs commerciaux
- Manager votre équipe de vente, caisse, stock et atelier
- Être responsable de la qualité de l'accueil, prestations, services et conseils clients
- Effectuer des reportings et des analyses d'activité et proposer des pistes d’amélioration continue
- Optimiser les plannings en respectant les budgets alloués
- Assurer la formation du personnel aux bonnes pratiques d'accueil, de conseil et de vente
- Veiller aux approvisionnements, l'objectif étant « zéro rupture »
- Assurer le suivi des caisses et la conformité des remises en banque
- Coordonner les entreprises de services extérieures pour assurer la conformité et sécurité des locaux
- Être en charge de la présentation de la boutique et des abords extérieurs.
Requirements
- De formation commerciale
- Expérience de 3 à 5 ans en management d’équipe dans le secteur de la vente au détail
- Connaissance des produits cosmétiques et/ou bio est un atout
- Maîtrise des enjeux du métier retail : conseil clients, reporting, indicateurs de performance, gestion des stocks
- Maîtrise des logiciels bureautiques (Pack office) et caisse (idéalement Cegid)
- Bon niveau d'anglais.
Benefits
- Mutuelle
- RTT
- Remboursement des transports à 50%
- Participation
- Tickets restaurants
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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