Medicare Sales Field Agent educating prospective members on Humana's Medicare Advantage plans and driving self - generated sales growth. Building community relationships through events and personalized service.
About the role
- Customer Sales Advisor at ARO supporting the transition from analogue to digital services for customers. Handling inquiries and promoting alternative solutions while providing full training in a supportive environment.
Responsibilities
- Contact existing customers affected by the analogue switch-off
- Clearly explain the changes and what action is required
- Promote alternative digital solutions such as SOGEA and FTTP, highlighting their benefits
- Understand customer needs and recommend suitable services
- Handle questions and objections confidently
- Agree pricing and migration plans
- Secure customer approvals and pass orders to internal teams
- Escalate complex cases when required
- Pass completed sales order to the sales co-ordinator for processing
Requirements
- Strong communication and listening skills
- Confident, friendly, and professional phone manner
- Comfortable explaining simple technical concepts (full training provided)
- Organised with good attention to detail
- Positive, proactive attitude
- Some sales, customer service or account management experience is helpful but **not essential**
Benefits
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us!
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
- Hybrid working
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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