Senior Operations Manager overseeing operational efficiency and strategic direction in broadcasting. Serving as a liaison with infrastructure managers and optimizing resources across various platforms.
About the role
- Senior Director, Process Operations at Arc’teryx leading the downstream I2C operating system. Collaborating with global functions to ensure seasonal readiness and on-time delivery.
Responsibilities
- Architect and run the downstream I2C operating system that connects Global functions with Regions
- Design the milestones, inputs/outputs, decision rights, and operating rhythm for seasonal readiness and delivery
- Define clear roles & responsibilities and handoff moments, stand up decision forums and governance
- Optimize the intersection of Product Creation, Supply Chain, and Regional Go-To-Market
- Establish the company’s I2C/Go-To-Market rhythm of business by standardizing calendars and embedding KPI-led performance management.
- Coordinate with Brand GTM Operations to ensure seasonal and cross-season readiness
- Identify and escalate systemic regional process breakdowns, partnering with cross-functional teams
Requirements
- 12–15+ years of experience in global consumer/retail/apparel operations
- 5+ years leading multi region or global programs at a director+ level
- Proven track record of designing and running operating rhythms at scale
- Strong program and portfolio management capability
- Complete understanding of the product lifecycle process.
- Ability to present strategic ideas and solicit buy-in from all levels of an organization
- Strong influential leadership with the ability to drive alignment across stakeholders
- Effective communication, with a focus on organization excellence
- Ability to think both strategically and tactically, with attention to detail
- Proactive in identifying the root cause of issues and developing solutions
Benefits
- Health insurance
- Competitive bonus program
- Flexible work arrangements
- Professional development opportunities
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